When we talk about personal outcomes we mean things that are important to people in their lives. Personal outcomes approaches mean acknowledging individual strengths and working towards establishing a shared sense of purpose to which everyone can contribute, including the person, their family, carers and other community resources as well as services. This book has been designed as a planning tool to help you support people to identify and work towards their personal outcomes. It will provide you with information about the aspects that influence personal outcomes, and has learning activities that should help you to reflect on what you have learned. You can also apply for open badges to help you provide evidence of your learning.